Office Keyphone Johor Bahru Malaysia After-sale service

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After-sale Service

Product service plan

In order to better serve the needs of users, to guide the use of timely after-sales service work, we in line with "all the pursuit of high quality, high quality, customer satisfaction for the purpose of" spirit. To "good service, reliable product quality" as the principle of the user to do the following commitments:

Product quality commitment:

1, product manufacturing and testing are in line with national standards.
2, products are professional testing personnel for testing, to ensure that all products meet your requirements index.
3, we provide the products in the quality of the issue, if there is a quality problem, we are willing to take all responsibility.

Delivery commitment:

I assure you that provide the products according to need to request time to deliver the goods to the designated place, if you have special requirements, need to finish the work ahead of time, I can with your consultations to ensure that in a timely manner to meet your needs.

1, if provided by the suppliers of goods out of the box and found that any issues (including the appearance of injury), must use can accept to be solved: timely maintenance replacement and exchange for new products.
2, in the warranty period, the same equipment, the same quality problems for three times in a row repair is still not normal use, we are committed to replace the same brand, with the new equipment, and the implementation of product quality "three packs" service. In the warranty period, equipment replacement, repair only charge the cost of spare parts cost, do not charge artificial technology and services.
3, after sale service statement: the service provided by the company are free of charge.